| Internal Only |
This position is open to employees of UnitingCare Community/UnitingCare Queensland only |
| Position Summary |
The Family Relationship Centre is seeking an Expression of Interest from current UnitingCare staff that are interested in joining their team as a Family Support Officer based in our Hervey Bay office on a Full Time basis.
The Role:
The purpose of the position is to contribute to the operational objectives of the program by performing a range of administrative and customer facing functions to support the management and team of the Family Relationship Centre.
About You:
To achieve this purpose you will need to support the Family Dispute Resolution Practitioner by completing all initial client assessments, referrals, and support services for the clients using the Family Dispute Resolution Service in Hervey Bay and Maryborough, including management of the diary and bookings in conjunction with the Practitioner.
You will need to work sensitively with clients, maintaining a high level of professionalism and focusing specifically on child centred practices. Use Microsoft Office and other software to prepare information material, letters and correspondence for clients and the community. Provide assistance as required in the development and organisation of the community events and networking.
Supplementing this, the successful candidate will present with the following:
- A Degree or Diploma qualification in Human Services preferred.
- Demonstrated knowledge and experience in using a variety of computer programs including maintaining databases, work and desktop publications
- Current Queensland Drivers Licence and Blue Card (or able to obtain one)
Want to know more? For a confidential discussion please phone Mark Clissold on 0438 876 770
Further information on this position can be obtained by viewing the attached position description. Should you require additional / specific details about the role, please contact as per the details below.
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
At UnitingCare, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.
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| Selection Criteria |
Essential: Demonstrated ability to provide a high level of administrative support to a community service, working within the statutory and regulatory requirements of UnitingCare and the FRC Service.
Desirable: Degree or Diploma Qualifications in Human Services preferred.
Essential: Excellent client service skills specifically relating to judgement, initiative, confidentiality and an ability to comply with the requirements of the Family Law Act and the Child Protection Act.
Essential: Demonstrated knowledge and experience in using a variety of computer programs including maintaining databases, work and desktop publications.
Essential: Excellent communication and interpersonal skills including the ability to deal with high conflict situations and a diverse range of people with sensitivity and discretion.
Essential: Ability to work independently and as a part of a team to achieve program objectives, deadlines and follow through tasks to completion.
Essential: Commitment to working within the beliefs, mission and values of UnitingCare and adhering to policies and organisational requirements and processes. |