Are you passionate about making a difference in people’s lives? Join Uniting Care and be part of this exciting opportunity.

We are currently seeking a motivated and experienced Service Leader to join our Older Peron's team on a Fixed Term Part Time basis.  Located at Chermside, the role will require you to operationally manage the Elder Abuse Prevention Unit.  

In partnership with another Service Leader you will also support the Senior's Enquiry Line, Senior's Housing Infoline and Time for Grandparents Programs as required.  You will be responsible for the supervision and coordination of staff to ensure the delivery of high quality and safe phone based services for clients, the coordination and management of delegated business support responsibilities and the management of internal and external relationships, including overseeing and participating in community education workshops, reference groups and specialised panels.

The Role:

In this role you will:

• Lead and coordinate a team to deliver high quality phone support for individual's/families experiencing elder abuse; taking into consideration assessment of all risk indicators and any strategies to limit risk and ensure safety.
• Be responsible for coordinating and scheduling community awareness activities and network development across the state.
• Supervise and support the development of team members through reflective participatory practices, including supervision and case reviews, performance planning, training and development.
• Be required to collate data and reporting against contractual agreements.
• Have the ability to apply a sound level of professional knowledge in counselling related fields including mental health and wellbeing, domestic and family violence and grief and loss.
• Have knowledge of trauma response, critical incident debriefing and community development.

About You:

You will also have demonstrated previous experience in a similar role including team development and support, extensive knowledge and understanding of phone based work and community education, have a well developed understanding of elder abuse and be passionate about making a difference in the lives of vulnerable people. You will have a positive attitude, as well as resilience and the ability to work with people in crisis.

In addition to the above you will ideally hold a Tertiary qualification or equivalent in a field related to community services, a current blue card (or be willing to obtain) and an open Australian driver’s license. You also require a good working knowledge of risk management principles and practices including the ability to identify areas of concern or potential risk, particularly in relation to the safety of staff and clients, with child safety being paramount.

About Us:

UnitingCare offers you a supportive team environment, flexible work arrangements and career development opportunities. We are a courageous and creative health and community services provider and one of the largest charities in Australia, committed to improving the health and wellbeing of individuals, families and communities. Work with us to deliver skilled, evidence-based interventions for those facing adversity and support us to be leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing.

To Apply:

If you have a passion for supporting people then do not hesitate to take the next step in your career with Uniting Care and apply now by submitting your cover letter, addressing the key selection criteria, and resume.

For further information please contact Robyn Giddings on 07 5579 6060 or robyn.giddings@uccommunity.org.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

At UnitingCare, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.