Position Details
Reference Number 18005
Position Title Support Services Supervisor
Employment Type Permanent Full Time
Directorate Directorate Finance & Data Management
Division Finance Management
Location Northern Health (all campuses)
Award Classification 04 - Health & Allied Srv - PS25 - Pat Serv Ass Lv2
Salary (Fortnight) $0.00
Hours 80.00
Position Summary

Support Services Supervisor - Support Services


Permanent Full Time



About the role

An excellent opportunity exists to lead our Support Services team in a patient-centred team environment.  We are seeking a dedicated Support Services Supervisor to provide leadership and support to Patient Service Associates  and Porters  in the provision of a high quality clean and safe environment for patient’s, tenants, staff and visitors that is consistent with infection control and cleaning standards. 


Key areas of focus for this role include:

  • Maintaining our facility to the highest level
  • Ensuring infection control and safety policies and procedures are followed.
  • Participation and contributing to programs, committees, or projects designed to improve quality of service and employee productivity.
  • Training, supervising and counselling staff as appropriate.
  • Managing of labour and financial resources
  • Building and leading a dedicated, supportive, quality driven team to provide efficient and prompt cleaning and patient transport services



  • Minimum (5) years environmental services, care delivery, patient transportation, clinic support or business processes experience as related to area of responsibility.


Additional Requirements:

  • Demonstrated knowledge of infection control, safety, and security regulations in a healthcare setting.
  • Demonstrated knowledge of and skill in decision making, customer service, oral communication, problem solving, and team building.


Preferred Qualifications:

  • Supervisory/lead or project management experience.
  • Diploma or degree in business or related field
Selection Criteria Essential: PSA certificate
Contact Person Miguel Barros
Contact Number 84058304
Contact Email miguel.barros@nh.org.au
Alternate Contact Person Miguel Barros
Alternate Contact Number 84058304
Alternate Contact Email miguel.barros@nh.org.au
Closing Date 24/01/2018
Position Description
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