Position Details
Reference Number 19236
Position Title Clerical Worker
Employment Type Temporary Part Time
Directorate Directorate Continuing Care & Ambulatory Services
Division Ambulatory & Community
Location Northern Health (all campuses)
Award Classification 10 - Admin Officers - HS1 - GRADE 1
Salary (Fortnight) $0.00
Hours 48.00
Position Summary

Northern Health  

Clerical Worker – Craigieburn Health Service

Part Time, Fixed Term


Northern Health is a dynamic health service, providing vital public healthcare to residents of Melbourne’s northern suburbs and the surrounding regional communities. Our campuses offer services to a diverse community across acute, subacute, ambulatory and community programs.


An exciting opportunity exists for an enthusiastic clerical team member to join the reception staff at Northern Health.


This role requires you to perform all aspects of the patient booking processes, using the relevant computer systems. Duties will also include handling reception and telephone queries. 


In the first instance this role is a temporary (maternity leave cover) part-time position at 48 hours per fortnight.


About you:

  • Experience and good working knowledge of computer software such as Microsoft word, email and basic excel,
  • Working knowledge of reception duties,
  • Ability to provide excellent customer service skills.

We can offer:

  • The opportunity to join a friendly and progressive team in a rapidly expanding and dynamic organisation.
  • Encouragement to grow, innovate and partake in ongoing training and development programs.
  • Benefits including salary packaging, flexible working arrangements, access to EAP, library access and onsite car parking.


Next Steps . . .


If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts. For further details, please contact Kelly Luca on 0439 482 979. 


Selection Criteria Essential: Proficient in the use of PC windows, including word, e-mail and excel
Essential: Demonstrated customerservice skills including a strong customer focus
Desirable: Proficient in the use i. Patient Manager (iPM), Health Management System (HMS) and Q Flow
Desirable: Worked in Specialist clinics before
Contact Person Usha Naidoo
Contact Number 0428646609
Alternate Contact Person kelly Luca
Alternate Contact Number 0439482979
Alternate Contact Email kelly.luca@nh.org.au
Closing Date 22/05/2019
Position Description