Position Details
Reference Number 18063
Position Title General Revenue Services Officer
Employment Type Temporary Full Time
Directorate Directorate Finance & Data Management
Division Finance Management
Location Northern Health (all campuses)
Award Classification 10 - Admin Officers - HS2 - GRADE 2
Salary (Fortnight) $0.00
Hours 80.00
Position Summary


We are looking for a customer service focused staff member to join our team in a full-time role for a 12 month fixed term contract. This is an exciting opportunity to join our Revenue Services team with responsibilities for timely and reliable patient billing, debt recovery and collections.

The position will work under the direction of the Revenue Services Billing Team Leader in achieving the objectives of the Revenue Services Department. This position will work across Northern Health to maintain good working relationships with key internal and external stakeholders such as Doctors, patients, their families and carers, health funds and agencies.

Given that government funding is capped the work of our Revenue Services department is absolutely critical in helping to generate much needed private funding for Northern Health which supports patient service delivery and investment in new medical equipment and research.


Essential Background

Previous healthcare administration experience

Previous experience in patient billing, invoicing and debt collection

Demonstrated strong customer service skills

Experience with hospital consumers

Proficiency in computer skills (i.PM, Excel, EDIS)

Demonstrated ability to meet deadlines in a fast paced, deadline orientated department

Strong attention to detail and time management

Excellent relationship building and interpersonal abilities



Selection Criteria Essential: Experience in billing, invoicing, debtor collection and/or patient account administration.
Desirable: Experience with large enterprise billing and finance systems and software.
Essential: Strong computer skills including strong proficiency with Microsoft Outlook, Word and Excel.
Desirable: Strong knowledge of patient billing and practices.
Essential: Strong knowledge of the public health sector.
Contact Person Lynda Kus
Contact Number 84052604
Contact Email Lynda.Kus@nh.org.au
Alternate Contact Person Kathryn Bartho
Alternate Contact Number 84052548
Closing Date 14/02/2018
Position Description
NH PD - General Revenue Services Officer - August 2017.doc Open