Application and / or Technical Support

If you are experiencing difficulties using our eRecruit solution please follow the steps below:
  1. Refer to our Frequently Asked Questions (FAQs) to help you resolve your issue
  2. If you require further assistance please call City of Gold Coast Contact Centre on 07 5667 5980 between the hours of 8.00am - 5.00pm
  3. If you require assistance after hours please send an email to and your call will be responded to by our first available representative on the next business day. Please include your contact details, reference number of the position, and a full description of your query.