Position Details
Advertising Summary
  • Full time, fixed-term maternity leave replacement
  • Use your project management skills and be involved in a variety of initiatives
  • Great Carlton location

It’s the people who make the difference at Dental Health Services Victoria (DHSV).


About the role


Are you an IT person looking for more variety and a sense of work satisfaction? Join us at Dental Health Services Victoria and experience this and more!


We have an exciting opportunity for an ICT System Administrator to join our team in a full time and fixed-term role. You will be joining our Service Delivery Team and will be responsible for the delivery of user, service desk and infrastructure support.  As an ICT expert, you will specifically manage SAN Storage environments, Active Directory, Microsoft Exchange, Backup Environments, Windows Server, Citrix, and VMware.


Your responsibilities will include:

  • Implementing, configuring, troubleshooting, user and systems support of core ICT systems
  • Reporting on incidents, systems and application performance metrics
  • Maintaining accurate configuration, change, procedural and policy documentation
  • Liaising with external suppliers for the repair of equipment
  • Coverage on our Service Desk, one day per week, assisting with inbound calls and email enquiries, including investigating and documenting actions

To be successful in this role you will need:

  • Tertiary qualifications in Information Systems or a related discipline with a strong knowledge of ICT solution and infrastructure design
  • Experience in supporting and configuring SAN Storage environments (EMC)
  • Experience in supporting Windows servers, and related technologies
  • Excellent verbal and written communication skills as you will be liaising with a variety of stakeholders
  • Experience in participating and leading ICT project related works

We are seeking a customer focussed, self-motivated individual who wants to be hands on. If this is you, we look forward to seeing your application!


Why you should be a part of our team?

Our patients come from many different cultures and backgrounds, and treating them is what makes our job so rewarding and challenging. One thing is for certain at DHSV – you will share the pride and satisfaction of putting a smile on every patient’s face.


Besides a high degree of job satisfaction, Dental Health Services Victoria offers salary packaging benefits, onsite café, convenient car parking and easy access to transport links, professional development opportunities and work / life balance. 


About us:


Dental Health Services Victoria is the leading public oral health agency in Victoria.  Our aim is to improve the oral health of all Victorians, particularly vulnerable groups and those most in need.  We provide Victorians with quality oral health care through the Royal Dental Hospital of Melbourne.

We act with respect towards every person or idea we encounter.  Together through the strength of our diversity, we create better outcomes for our patients and colleagues.


We are committed to our Indigenous employment and encourage all Aboriginal and Torres Strait Islander people to apply. We are proud to be recognised in 2015 as Best in Indigenous Employment.


We welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds. We acknowledge that diversity increases our ability to transform our organisation to achieve better health outcomes.


We provide services through our Royal Dental Hospital of Melbourne where you will have the opportunity to work with the best oral health practitioners in Victoria. We embrace collaboration because working together helps us to create value that wouldn’t be possible through individual effort alone.


Submit your application and be part of a great organisation making a huge difference in the community!


To review the position description and submit your application, please click ‘Apply now’ and follow the prompts.  

Closing Date 19/10/2017
Reference Number 15188
Position Title System Administrator
Employment Type Fixed Term Full Time
Organisation Dental Health Services Victoria
Award Classification Admin Officers - HS2 - Grade 2
Contact Person careers@dhsv.org.au
Contact Details careers@dhsv.org.au
Position Description
ICT System Administrator.pdf Open
Individual Contributor Behavioural Competency List.pdf Open
Location 720 Swanston St Carlton VIC 3053