Our Libraries are vibrant and busy community spaces where community members have the opportunity to:

• build skills
• learn new things
• participate in community life
• find something to read
• use a computer
• participate in programs for kids including storytimes and kids zone
• programs for adults including computer classes, learning English, sip and stitch and much much more

The successful candidate will be able to bring to our community a high level of enthusiasm, energy, resilience and an ability to adapt to change

The best candidate has:

• A background in working in a face to face customer service environment
• Great skills in using technology including mobile devices
• Ability to work with people from all backgrounds, ages and needs
• Ability to deal with conflict and negotiate outcomes that solve problems
• Ability to deliver programs to the community to a range of age groups. Activities include after school programs
• Work well with others
• Able to work in a busy environment

This is a great opportunity for an experienced and enthusiastic candidate with the right skills to join our team in delivering responsive and engaging customer service.

This is a face to face customer service role where roving around the library space is a key strategy in successful engagement with library users.

Fluency in a language other than English is desirable. Successful candidates must be able to assist customers from a range of cultural and linguistic backgrounds.

Applicants must provide a covering letter, resume and a response to the key selection criteria that are listed on the last page of the position description. All successful candidates must have a working with Children Check and undertake a Police check.

For further information contact Jane McKellar – Library Services Coordinator - on 9249 4173