Position Details
Reference Number 15310
Position Title Venue Services Officer Team Leader
Employment Status Permanent Full Time
Directorate Arts & Culture Unit
Location St Albans Community Centre - Princess St St Albans
Salary $70,828.31 - $81,681.96 pa with a 19 day month
Hours 36.00
Position Summary

Venue Services Officers Team Leader

The St Albans Community Centre & Bowery Theatre requires a team leader for its small team of administration and reception staff.

The ideal candidate will be able to lead a small community-focussed team to deliver a welcoming environment and excellent customer service for hirers, artists, visitors and general public at the Centre.   

You will have experience in a similar environment, collaborative leadership skills, experience with booking and ticketing systems and be highly organised.

Brimbank City Council embraces our diverse community and work environment and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Selection Criteria Essential: A formal qualification in service and office administration and/or substantial experience in a customer service, theatre or community facility environment

Essential: Demonstrated experience positively leading and co-ordinating a small customer service team in a similar setting

Essential: High level of computer literacy particularly in relation to word-processing, booking systems and databases.

Essential: Proven ability to lead in developing, and managing, office systems
Contact Person Dean Michael
Contact Number 0392494611
Alternate Contact Person Linda Aitken
Alternate Contact Number 0392494442
Closing Date 26/10/2020
Position Description
Venue Services Team Leader Position Description Sept 2020.pdf Open
Application Guide click here to view
Recruitment Tips Guide PDF attachment